I found a bug in the app

We're sorry you've encountered an issue with the SCOOTY app. Here are some troubleshooting steps and how to report bugs.

SCOOTY

Last Update vor 5 Monaten

Common App Issues and Fixes:

App Crashes or Says "Something Went Wrong":
1. Close the app completely (swipe it away from your recent apps)
2. Check if you have a VPN enabled - turn it off
3. Reopen the app
4. If it still crashes, restart your phone
5. Check for app updates in the App Store or Google Play

App is Slow or Unresponsive:
1. Check your internet connection (try switching between WiFi and mobile data)
2. Close other apps running in the background
3. Restart the SCOOTY app
 
App Won't Load Map or Vehicles:
1. Make sure location services are enabled for the SCOOTY app
2. Check your internet connection
3. Try zooming in and out on the map
4. Close and reopen the app
 
If problems persist:
 
1. Delete the SCOOTY app from your phone
2. Restart your phone
3. Download the app again from the App Store or Google Play
4. Log back into your account
 
If you've found a bug that isn't fixed by these steps, please submit a support ticket with:
 
• Description of what happened
• What you were trying to do when it occurred
• Your phone type (iPhone/Android) and operating system version
• Screenshots if possible
 
Your feedback helps us improve the app for everyone!


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